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Reviews

serving throughout central new york
    I am very relieved. It was a great experience.
    "It was great - their customer service was excellent and the technician came out quickly to address our issue."
    - Denise W.B.
    I recommend this company 100%!
    "They were courteous and explained everything in detail of the repairs needed. I can't say enough of how professional they are, and how good the area was left, as was when they arrived."
    - Eugene D.
    Excellent Company!!
    "An added bonus is they have delightful folks that are easily available by telephone. Many thanks!"
    - Lisa C.
    I highly recommend their services!
    "From consultation to installation of my new boiler, everyone at Holbrook has been great."
    - Brian C.
    They are the absolute best!
    "We have been using Holbrook for all our HVAC needs for 14 years. They have the absolute best customer service, well trained, knowledgeable technicians, extremely responsive in an emergency. I wouldn’t consider using anyone else!!"
    - Mary E.H.
    Did an Amazing Job!
    "They provide the needed insight on how it works and what to look out for. Would highly recommend Holbrook Heating & Cooling to anyone that asks."
    - Michael B.
    They kept their timeline and communicated well.
    "The office staff was transparent about billing and fees which is always nice to know before they get here!"
    - Hillary S.
    Easy people to deal with. Thank you all!
    "Nathan, my technician was very detailed and showed me how to use my remote correctly. The girls in the office have been great as well."
    - Adele B.
    Would strongly recommend Holbrook!
    "The most impressive things were the professionalism of the technicians, especially Phil. Also their work ethic, cleanliness, politeness, and willingness to take time to explain everything."
    - Anne Q.
    We could not be happier with the job they did!
    "Holbrook was knowledgeable, thorough, PATIENT and extremely professional at every step of installation."
    - Sarah D.
    I enjoyed having them in my home!
    "Everything was explained in a manner that I understood. Both men are wonderful representatives of Holbrook Heating."
    - Laura S.
    Thank you so very much for a great job and transaction!
    "The price was right. Communication was fantastic all around, from your office to Mike's texts, picture, and follow up. So glad to have begun a relationship with Holbrook Heating and Air."
    - Mike G.
    I can't recommend them enough - you won't be disappointed.
    "Their responses are immediate, their reminders timely, and the staff are wonderful to work with."
    - Bonnie H.
    Super professional and very patient with questions.
    "He had reviewed previous tickets before arriving and was ready with a plan to diagnose the issue. He took time to explain what his analysis was and why. He laid out options with detail and pro’s and con’s of each."
    - Cynthia
    I'm glad I scheduled service with Holbrook!
    "He was friendly, professional, and thorough in his assessment and maintenance. Upon request, Tate was also able to estimate a possible improvement for the side of our home furthest from the HVAC."
    - Vinny N.
    Satisfied customer!
    "They were able to emergency service our air conditioner the same day we called after another company canceled on us twice."
    - Katie S.
    Thanks Holbrook!
    "He was a gentleman, got right to work kept us in formed, and made sure the system was running smoothly before he left."
    - Kevin C.
    I would strongly recommend Holbrook to anyone for their heating and AC needs!
    "He was extremely professional and knowledgeable and he identified the problem very quickly and worked to resolve it."
    - William B.