"Friendly knowledgeable and responsive sales staff and installation crew. Very professional installation of new AC with Covid filters and UV lights with minimal disruption of our office"
- Wayne G.
"Amazing company. On time, great customer service. Highly recommended."
- Katrina B.
"The technicians arrived in a timely manner. They both were polite and professional. They kept me informed of what it would take to complete the service call. Upon completion they conveyed additional pertinent information. A great experience and resolution to a challenging issue for us."
- Marcia K.
"The technician called before arriving, was very pleasant and neat. Carried out his duties quickly and gave a very informative report on his findings. We were very impressed. Thank you."
- Michael R.
"Technician was prompt, good communicator and knowledgeable. He explained exactly what was going on with my equipment. It was evident that he liked his job and the company that he works for."
- Robert W.
"They are professional and timely. There's much to be said about a company who cares about customer service and satisfaction."
- Musco M.
"A huge thank you to the amazing staff at Holbrook in Jamesville! After contacting two other companies that dragged their feet with getting our hot water heater fixed several members of the team worked to get the issue fixed within two days. They were able to overnight the part and get the issue fixed first thing this morning. After not having hot water for nearly a week we are truly grateful for their services! Special thanks to Dan C., Amanda C., Brian S. and Whitney. Absolutely recommend this company!"
- Lindsay J.
"The guys who serviced us were very nice. They did a good job and cleaned up after they were done. They worked well together and seemed to enjoy what they were doing, even when they worked overtime to get the job done. I highly recommend Holbrook for your next job."
- Maryann P.
"Excellent place to do business. From the office staff, sales people to the techs - all professional, explain what they are going to do before work is started. Price quotes right on the money! I would highly recommend Holbrook Heating!"
- Jennifer G.
"Great response, and friendly courteous service. Respectful of our home and property."
- Bob W.
"Our AC stopped working on this hot afternoon but a call to the answering service brought a quick call back from the dispatcher and within two hours the tech was here and had the problem fixed in 15 minutes. A capacitor that had tested OK five days earlier at our annual maintenance call had failed. The tech got a new one from his truck, put it in and we were back in service. It is why we've relied on Holbrook for 17 years!"
- Paul D.